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a.active{background:var(--r-accent);color:var(--r-accent-ink)}.shell aside .customer-list{margin-top:16px;border-top:1px solid var(--r-line);padding-top:14px}.shell aside .customer-list small{display:block;padding:4px 10px 8px;color:var(--r-ink-faint);font-size:10.5px;text-transform:uppercase;letter-spacing:.08em;font-weight:500}.shell main{padding:32px;overflow:auto;background:var(--r-bg)}.shell main h2{margin-top:0;font-size:20px;font-weight:600;letter-spacing:-.03em;color:var(--r-ink)}.kpi-row{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:14px;margin:16px 0 28px}.kpi-card{background:var(--r-surface);border-radius:var(--r-radius);padding:18px 20px;box-shadow:var(--r-shadow-card);border:1px solid var(--r-line)}.kpi-card .label{color:var(--r-ink-muted);font-size:11px;text-transform:uppercase;letter-spacing:.07em;margin-bottom:8px;font-weight:500}.kpi-card .value{font-size:28px;font-weight:600;letter-spacing:-.04em;color:var(--r-ink)}table.calls{width:100%;background:var(--r-surface);border-radius:var(--r-radius);border-collapse:collapse;box-shadow:var(--r-shadow-card);border:1px solid var(--r-line);overflow:hidden}table.calls th,table.calls td{padding:10px 14px;text-align:left;border-bottom:1px solid var(--r-line);font-size:13px;color:var(--r-ink)}table.calls th{background:var(--r-surface-2);color:var(--r-ink-muted);font-weight:500;text-transform:uppercase;font-size:10.5px;letter-spacing:.07em}table.calls tr:last-child td{border-bottom:0}table.calls tbody tr:hover{background:var(--r-surface-2)}.outcome{display:inline-block;padding:2px 9px;border-radius:999px;font-size:11px;font-weight:500;letter-spacing:.01em}.outcome.appointment_booked{background:var(--r-success-soft);color:var(--r-success-deep)}.outcome.qualified{background:var(--r-honey-soft);color:var(--r-honey-deep)}.outcome.disqualified{background:var(--r-warn-soft);color:var(--r-warn)}.outcome.dropped{background:var(--r-danger-soft);color:var(--r-danger)}.auth-shell{min-height:100vh;display:grid;place-items:center;padding:16px;background:var(--r-bg)}.auth-card{background:var(--r-surface);padding:36px 32px;border-radius:var(--r-radius-lg);max-width:400px;width:100%;box-shadow:var(--r-shadow-pop);border:1px solid var(--r-line)}.auth-card h1{margin:0 0 6px;font-size:24px;font-weight:600;letter-spacing:-.03em;color:var(--r-ink)}.auth-card p.lead{color:var(--r-ink-muted);margin:0 0 24px;font-size:14px;line-height:1.5}.auth-card label{display:block;font-size:12px;font-weight:500;color:var(--r-ink-2);margin-bottom:6px}.auth-card input{width:100%;padding:10px 12px;border:1px solid var(--r-line);border-radius:var(--r-radius-sm);font-size:14px;margin-bottom:14px;background:var(--r-surface);color:var(--r-ink);font-family:inherit;outline:none;transition:border-color .15s}.auth-card input:focus{border-color:var(--r-ink)}.auth-card button{width:100%;padding:11px 14px;background:var(--r-accent);color:var(--r-accent-ink);border:0;border-radius:var(--r-radius-sm);font-size:14px;font-weight:500;cursor:pointer;font-family:inherit;letter-spacing:-.005em;transition:background .12s}.auth-card button:hover:not(:disabled){background:var(--r-accent-hover)}.auth-card button:disabled{opacity:.5;cursor:not-allowed}.auth-card .error{background:var(--r-danger-soft);color:var(--r-danger);font-size:13px;margin-bottom:14px;padding:9px 12px;border-radius:var(--r-radius-sm)}.recovery-list{background:var(--r-surface-2);border:1px solid var(--r-line);padding:12px 16px;border-radius:var(--r-radius-sm);font-family:var(--r-font-mono);font-size:13px;line-height:1.8;margin:12px 0;color:var(--r-ink)}.qr-img{display:block;margin:16px auto;max-width:220px;border-radius:var(--r-radius-sm)}.totp-secret{font-family:var(--r-font-mono);background:var(--r-surface-2);padding:8px 12px;border-radius:var(--r-radius-sm);word-break:break-all;font-size:12px;color:var(--r-ink-muted);border:1px solid var(--r-line)}